18.7Costs

The price is what you pay; the value is what you receive.Anonymous

Calculation of various costs involved in planning, implementing, and maintaining intelligent transport systems is a critical component for the transit agency. The BRT agency should estimate the probable capital and operating costs of the fare collection system during the planning stage, before the tendering process begins. Capital costs depend on the fare collection technology and the system scope—the number of buses, stations, depots, and terminals and expected passenger volumes. Keeping the system operational requires regular upgrades of software systems to update security and communication protocols. In addition, regular maintenance is required to ensure the proper functioning of fare gates and other hardware components.

Fare collection for BRT systems typically accounts for 7–12 percent of total operating costs, but has varied from 5 to 15 percent. In Bogotá’s TransMilenio, the fare collection operator receives between 7.56–9.1 percent of system revenue.

Table 18.4 Fare and ITS costs (Phase I Project of 50 kilometers)
Fare CollectionCard validators; Ticket printers; POS (point of sales) machines; Computers; Access control barriers; Station servers; UPS; Communication network; Smart cards;
Control CenterServers; UPS backup; Communications network; Bulk Initialization Machine (BIM); Printers; Computers; Biometric readers; Screens;
SoftwareAutomatic vehicle location, fare collection, financial management, PIS, depot management, vehicle scheduling and dispatching, asset management and inventory, POS, BIM, card validators, web portal, servers, dashboard module, antivirus and cybersecurity, accounting, data transfer, data backup, report generation
ManpowerPerks, benefits, salaries, fines
Transportation costsFuel, vehicles used by staff
SoftwareUpgrade and calibration, license and renewal fees, copyrights
HardwareRegular equipment check, software calibration, life cycle analysis
ElectricityPower consumed by all hardware at stations, terminals, depots, interchange stations, transfer stations, central control center and administrative office
Communication costsTelephone, mobile phones, and internet usage charges
Administrative costsStationery, printing, auditors’ fees, consultancy fees, advertisement and marketing, insurance, accident claims, legal matters, and other administrative work costs
Infrastructure costsMaintenance, repairs, and rehabilitation works
SecurityStations, corridors, control center
HousekeepingCleaning of infrastructure (stations, terminals, depots)
LandscapingCosts toward maintenance and planting of landscaping along corridor